Twyn AI is a product of NeoBound AI. One inbox handles everything, and a real person reads every message.
We aim to reply within 2 business days. To help us find your account quickly, include the mobile number you signed up with.
1. What to include
| Topic | Subject line | Please include |
|---|---|---|
| App help or setup | Support | Your number, phone model, carrier and what happened |
| Privacy requests | Privacy request | What you want to access, correct or delete |
| Delete account | Delete my account | The number on the account (see how) |
| I called a Twyn user | Caller request | Your number and the date and time of the call |
| Report abuse | Abuse report | The number you called, and the date and time |
| Grievance (India) | Grievance | See Grievance Officer |
| Law enforcement | Legal request | The legal process document, and the numbers and dates involved |
2. Postal address
NeoBound AI, Orchid Business Park, Sector 48, Gurugram, Haryana 122018